FAQ’s
For your convenience you can download our patient registration form prior to your appointment. The form is available electronically or can be printed and brought for your first appointment. Alternatively we have plenty of forms available at reception
FAQ’s
How do I make an appointment?
Appointments can be made through our online booking system or by calling (03) 8840 8066
How long is a consultation?
It depends on the service. Our standard services are 30 minutes for initial and subsequent consultations, however we do offer longer (60 minute) appointments for those that may have 2 or more conditions or require more time. Our Pilates classes run for one hour.
Do I need a referral?
No, you do not need any referral to attend any of our services, unless you are claiming under compensable bodies such as DVA or a Medicare EPC plan.
What type of hands-on treatments do you offer?
Treatments vary depending on the condition. Our team is highly skilled in a variety of treatments including mobilization, stretching, dry needling, manipulation, taping, Mulligan, MET etc. Treatment choices are determined by what is most appropriate and used once you are well informed and provide consent.
How many sessions will I need?
This depends on your injury and is made clearer after your initial assessment. Some people may only require one session while others require more intense rehabilitation. We are strong believers in education and promoting self-management techniques so you spend less time in the clinic and more time staying LifeFit.
What times do you run Clinical Exercise, Pilates classes?
Download our Group Exercise Timetable
We are planning on running more classes and are happy to receive feedback on suitable times for future classes.
Do you accept private health funds?
We have HICAPs facilities that accept all major private insurers. So if you have appropriate cover, you can swipe your card on the day of your appointment and will only need to pay the remaining gap.
What are your fees?
Fees as of July 2023.
Physiotherapy and Sports Physiotherapy
Physio Initial (30min) $112
Physio Review (30min) $102
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Clinical Exercise
Initial Assessment(60mins) $149
Casual Pass $58
10 Class Pass $510
20 Class Pass $940
Private Class (30min) $102
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Massage
Remedial Massage (60min) $141
Remedial Massage (45min) $114
Remedial Massage (30min) $86
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Myotherapy
Myotherapy (60min) $141
Myotherapy (45min) $114
Myotherapy (30min) $86
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Dietitian
Dietitian Initial (60min) $149
Dietitian Review (30min) $102
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Strength Testing/ Video Analysis
Strength Testing or Video Assessment (60min) $181
Running Assessment (60min) $181
Rowing Assessment (60min) $181
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GLA:D
Course (Assessments and classes) $680
*fees are subject to change
How do I make a payment?
Payments are to be made on the day via credit, eftpos or cash.
Do you see patients under Medicare (EPC), Worksafe, and TAC?
Yes we do. Patients with approved claims are required to pay upfront and then claim the allowed amounts through the appropriate compensable bodies.
What happens if I can't make my appointment?
Your time is important, and so is ours. If you are unable to attend your appointment we would appreciate if you could call us directly to cancel or reschedule at least 24 hours prior to your appointment time. Non-attendance or cancellations made with less than 24hours notice will incur a cancellation fee.
Do you have another question?
We are always happy to answer your questions via phone or email so please don’t hesitate to get in touch!