Telehealth (Online Appointments)

Telehealth Appointments

What is it?

It is the provision of healthcare remotely via telecommunications (computer, telephone).

For clients or practitioners that are unable to attend the clinic, a Health Practitioner will be able to communicate to a client through a video call using a computer or phone.

How does it work?

For all 1:1 sessions, you only simply need to book an Online consult and you will be emailed a link to access your appointment on both your confirmation and reminder emails. You simply click on this link when it is time for your appointment. For group sessions we are using the software Zoom, and you will be emailed a link on your reminder email.

This allows:

Clients to directly speak with a health practitioner for advice and education

A health practitioner can see the client and view any active movements, functional movement, review and supervise exercises

Screen-share ie. Show any pictures/documents/photo’s/information sheets directly from your screen

Typed ‘Chat’ which can be saved ie. Saved written documentation such as advice or exercises

People outside Glen Iris, Malvern East and Ashburton gain easier access to our highly experienced practitioners


What Telehealth services do you offer?

Online Physio 

  • 30min consults and 45min Clinical Exercise 1:1 Classes
  • Further details click HERE

Online Group Exercise

  • 45min Clinical Exercise Classes (more tailored and targeting a combination of strength, mobility, core and balance)
  • 30min Group Classes, generalised classes with a specific focus: CARDIOfit, MOVEfit, STRENGTHfit and COREfit
  • Maximum 4 people and closely supervised by experienced Physiotherapists
  • Further details click HERE

Online Dietitian

  • Initial 60min consults and 30min review consults
  • Further details click HERE

How do I book?

To book a Telehealth appointment call us on (03) 8840 8066 or book online HERE.

What do I need for an appointment?

You need to be using either a computer, tablet or phone which has both video and audio capabilities, a strong internet connection internet and updated software.


For 1:1 sessions, SportsFit recommends:


-Using a computer if possible (a larger screen is easier if sharing any documents or written information).

-Being in a quiet room and allows 1-2metres of space.


  • If using a laptop, tablet, iPad or phone to raise the device and something to support it upright (eg. several books).
  • You will not be required to download software.


For group exercise classes or private clinical exercise, SportsFit recommends:


-Using a laptop, tablet, iPad or phone (making it easier to change positions if required)

-For GROUP EXERCISE ONLY, prior to your appointment we recommend downloading the appropriate software for Zoom;

-If using a computer (Microsoft Windows), download the Zoom software HERE

-If using an iPhone or iPad, download the Zoom software HERE

-If using a phone, download the Zoom app, via the App Store HERE or Google Play HERE

-You DO NOT NEED to sign up to a ZOOM account

  • When lying down, be perpendicular (side-on) and have the device at least 1.5-2 metres away;
  • When standing/upright have the device at least 2 metres away;
  • Have furniture or a chair handy, as you may be asked to support your device on this (especially while doing standing or upright exercises);
  • Allow enough space to stretch out your legs and arms in all directions;
  • Have towels, pillows, a chair, two objects ~1-2kg in weight that you can easily hold (eg. two bottles).

Can I claim this under private health?


At this stage no, but from 14th April some health funds will allow claiming for 1:1 Physio services (read more HERE).  There is a strong push for more services to be eligible and we encourage to contact your health funds if they are accepting claims and if not to request this. 


How do I pay?


All payments are done in advance. If booking online you will be prompted to pay via Stripe and if booking over the phone we can accept credit card payments. All invoices will be emailed to you.

Ready to get your life SportsFit healthy? Then let’s get started!

Every body deserves to be SportsFit and it’s our goal to make that happen. Get in touch using the below button.

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